Privacy Policy

Last Updated: January 2025

Here's the thing: we're in the iGaming business, which means we're already under microscope from regulators. So yeah, we take data protection seriously. Not because it's trendy, but because it's literally required to maintain our licenses.

What Information We Collect

When you reach out or work with us, we collect:

  • Contact details: Name, email, phone number, company name
  • Business information: Your jurisdiction interests, launch timeline, budget range
  • Communication records: Emails, call notes, meeting summaries
  • Technical data: IP address, browser type, device info (standard web analytics)

We don't collect anything we don't need. No social security numbers, no credit card data stored on our servers, no tracking your personal browsing habits across the internet.

How We Use Your Data

Straightforward purposes only:

  • To respond to your inquiries and provide quotes
  • To deliver our turnkey casino services if you become a client
  • To send relevant updates about licensing changes or industry regulations
  • To improve our website and service offerings
  • To comply with legal obligations (KYC/AML requirements, regulatory reporting)

We won't sell your data. Period. That's not our business model.

Who We Share Data With

Limited sharing, only when necessary:

  • Service providers: Email hosting, CRM systems, analytics tools (all GDPR-compliant)
  • Licensing authorities: If you become a client, regulators may require documentation
  • Payment processors: Only transaction details, when processing your payments
  • Legal requirements: If compelled by court order or regulatory investigation

All third parties sign data processing agreements. They can't use your info for their own purposes.

Your Rights Under GDPR

If you're in the EU/UK, you have these rights:

  • Access: Request a copy of data we hold about you
  • Correction: Fix inaccurate information
  • Deletion: Ask us to delete your data (with some legal exceptions)
  • Portability: Get your data in a transferable format
  • Objection: Opt out of marketing communications

To exercise these rights, email us at [email protected]. We'll respond within 30 days.

Data Security

We use industry-standard protections: encrypted connections (SSL/TLS), secure servers, access controls, regular security audits. But let's be real - no system is 100% hack-proof. We do our best, update regularly, and maintain incident response protocols.

Cookies and Tracking

We use essential cookies for site functionality and Google Analytics for traffic analysis. No invasive tracking, no cross-site surveillance. You can disable cookies in your browser, though some features might not work properly.

Data Retention

Client data: kept for 7 years post-engagement (regulatory requirement). Inquiry data: deleted after 2 years of inactivity. Marketing data: until you unsubscribe.

Changes to This Policy

We'll update this page when needed and note the date at the top. Significant changes will be communicated via email to active clients.

Questions?

Contact our Data Protection Officer at [email protected]. We actually read these emails.